Service & Process Training

We design and organize learning to allow learners with greater autonomy and creativity
We develop learners to learn and practice the right set of skills, knowledge and attitude towards meeting established goals
We provide clear methods to match the training content and the skills gap for your organization
We deliver concise and meaningful training content to support the training objectives


We provide an introduction to the (ISO) International Organization for Standardization; its infrastructure, memberships, the standard's development process and procedures.


We provide training for your organization in adopting the processes, procedures, governance, and continual IT service improvement with best practices in planning, design, deliver, operate, and control the Information Technology (IT) services offered to your customers.

Failure Mode and Effects Analysis

We provide step-by-step method for conducting FMEA in a dynamic format. The training shall cover the methodologies which have been proven to be best practices for FMEA development.


We provide Cloud Technology Associate (CTA) course defines cloud computing and virtualization, and explains the benefits and applications. Blended approach is included to enable participants to understand the cloud in a practical manner.


We enable participants to be able to understand the concept of a e-commerce store and learn the skills needed to setup one.


Through this course, you will able to analyze and resolve security issues in networks and computer systems to secure an IT infrastructure. Besides, you will be able to design, develop, test, evaluate secure software, develop policies and procedures to manage enterprise security risks.